Every piece of your personal data at 11 Taka is stored with the highest level of security. In this policy, we're fully transparent about what data we collect, why we collect it, and what your rights are. No hidden terms.
We believe privacy is a fundamental right. That's why we safeguard your data at every step.
This Privacy Policy 11 Taka This policy clearly describes the data relationship between the platform and its members. It applies whenever you use the 11 Taka website, mobile site, or any of our services.
11 Taka We believe data protection is not just a legal obligation — it is an ethical one. Our members trust us with their personal and financial information, and safeguarding that trust is our highest priority.
Important: By using 11 Taka's services, you agree to this Privacy Policy. If you have any difficulty understanding this policy, Help Center Ask in Bangla.
In this policy, "we", "our", or "11 Taka" refers to the entity operating the platform. "You" or "member" refers to any registered or unregistered user of the platform.
11 Taka Only the data we need is collected — nothing excessive or irrelevant. The types of data collected are detailed below:
We never store your password or full card number. Passwords are kept only as encrypted hashes.
11 Taka Data is collected through three main methods:
Information is collected directly through registration form submissions, KYC document uploads, support interactions, or any other input you provide.
Log data, cookies, and browser information are collected automatically while you use the platform. This is to enhance platform security and improve your overall experience.
Some data may be received from payment processors or identity verification agencies — solely for the purpose of securing your account.
11 Taka Your data is used only for specific purposes. See the table below for full details:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification and KYC | Legal Obligation |
| Financial information | Processing transactions | Contractual Necessity |
| Betting history | Service Improvement & Responsible Gaming | Legitimate Interest |
| Device and IP information | Fraud prevention and security | Legitimate Interest |
| Contact Information | Customer Support & Notifications | Contractual Necessity |
| Usage statistics | Platform Improvement | Consent-Based |
Marketing communications require separate consent. You can opt out of marketing messages at any time — simply go to your account settings or click the "Unsubscribe" link in any email.
11 Taka Your personal data is never sold. However, limited information may be shared in certain specific circumstances:
We may be required to disclose information under court orders, government agency requests, or legal obligations. Where possible, we will notify you in advance.
Our Key Commitments: Any third party we share data with is bound by the same level of confidentiality agreement. They are not permitted to use your information for their own purposes.
11 Taka The platform uses cookies to function properly and to enhance your experience.
All non-essential cookies can be disabled from your browser settings, though some features may not work as intended. For details on managing cookie settings, visit our Help Center here.
11 TakaAs a member, you have the following rights over your own data:
You can view all the information we hold about you at any time.
You can correct any inaccurate information at any time.
You may request account closure and deletion of your data.
You can export all your data in JSON or CSV format.
You can restrict how your data is used for specific purposes.
You can object to your data being used for marketing or profiling.
To exercise these rights, email us at support@11taka.wsat or through our Help Center Get in touch. All requests will be responded to within 30 days of receipt.
11 Taka Your data is protected using industry-leading standards, including:
In the event of a data breach, affected members will be notified within 72 hours and all necessary protective measures will be taken immediately.
11 Taka No data is retained beyond the period it is needed.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Account Closure + 5 Years | Legal Obligation |
| Transaction Records | 7 years | Financial Regulatory Law |
| Betting history | 5 years | Licensing Requirements |
| Customer support conversations | 3 Years | Maintaining service quality |
| Session logs | 3 months | Security analytics |
| Analytics data (anonymised) | 2 years | Service Improvement |
Once the retention period expires, data is securely deleted or fully anonymized so you can no longer be identified.
11 Taka This Privacy Policy may be updated from time to time. For significant changes:
For any questions, complaints, or requests regarding our Privacy Policy, please contact us:
Email: support@11taka.ws
Live Chat: 24/7 support available in Bangla
Help Center: our Help Center Go
Response time: Up to 30 business days
11 Taka's privacy policy is fully transparent — no hidden terms, no surprises. Join today and enjoy Sports Betting with complete peace of mind.
For users aged 18 and above. Play Responsibly.